Terms and Conditions

PASSPORTS & VISAS:  A valid passport (with a validity of at least 6 months after return date) is required for all persons departing from Australia and for non-Australians a valid Australian re-entry visa to return. Australian passport holders require an entry visa for countries (including EEC and USA for stays longer than 90 days). Australian passport holders travelling to the USA for stays under 90 days must apply for a visa waiver online at https://esta.cbp.dhs.gov. The fee for this (approx US$14) is at your own expense and the application should be made at time of booking. Non-Australian passport holders must check on their own individual visa requirements. It is the responsibility of any traveller who has a recorded police conviction (regardless of how minor) to check with the consulate of the country they are travelling to, whether they require a visa. FYVE CAMPS can assist you in obtaining the necessary documentation; however, it is the passenger's sole responsibility to ensure they are in possession of the necessary documentation and in compliance of current government and transportation companies' regulations. Check www.smarttraveller.gov.au for the latest visa requirements.

COSTING & RESERVATIONS:  are subject to availability and actual pricing at the time of booking. Any verbal quote is an estimate only of the price, which will be subject to a written advice on confirmation of the reservation. Prices are expressed in Australian dollars and may change due to exchange rate fluctuations. In extreme circumstances extra funds may be called upon to cover unexpected rate fluctuations.

DEPOSIT:  All deposits are non-refundable. A payment of deposit will indicate an acceptance of the booking conditions by the purchaser and/or client. Credit card payments may attract a surcharge.

FINAL PAYMENT:  Final payment are due 60 days prior to departure ..

CANCELLATIONS & CHANGES:  Cancellations or changes outside of 60 days from Camp date will incur charges or fees as levied by the hotels, apartments or operators which in some cases can be as high as 100%.  All cancellations within 60 days of departure are non-refundable. Tour costs are expressed in Australian dollars and are subject to review and change according to exchange rate fluctuations until the final payment is received by FYVE CAMPS.

LAST MINUTE RESERVATIONS:  Reservations made less than 60 days prior to arrival must be paid in full within 7 days of booking. If not received, the booking will automatically be cancelled.

TRAVEL INSURANCE:  We strongly recommend that all international travellers be insured to cover against cancellation, personal liability and theft of your personal belongings (including ski/snowboard equipment).

LIABILITY CLAUSE:  FYVE CAMPS does not accept any liability of whatever nature for the acts, omissions, or default (whether negligent or otherwise) of those properties/suppliers providing services in connection with your reservation pursuant to a contract between them and yourselves and over whom we have no direct and exclusive control. FYVE CAMPS its respective servants, agents and employees shall not be liable for any death, injury, damage, loss, property (including baggage), additional expenses, accident, delay or irregularity, whether in property, person or otherwise resulting directly or indirectly from delay, changes in accommodation, breakdown in equipment or vehicles, weather, strike, sickness, theft, cancellation of or changes in itinerary, or other causes beyond their control. FYVE CAMPS reserves the right to alter the price, cancel or withdraw any property, component, service or tour.